Gordito is run by one person. There is no ticket queue and no bot — mail arrives in an inbox that is read.
Anything about the app
A word graded wrong, a connector that will not connect, a language pair you want, a schedule that feels off. It helps to say which client you connected — Claude, ChatGPT, something else — what you asked it to do, and what happened instead.
Or write directly to contact@gordito.app.
Your data
To get a copy of everything Gordito holds about you, to have something corrected, or to have your notebook and account deleted, write to privacy@gordito.app rather than using the form. Deletion is carried out within 30 days. What is held, and why, is set out in the privacy policy.
Who is writing back
Quentin Churet, an individual established in France. Gordito is a personal project rather than a company, so an answer usually takes a day or two rather than an hour.